Probably the single most important thing you can do is have all of your information in front of you before you call. A lot of customers call Dan Burghardt Insurance and don’t know what kind of coverage they have, the exact car they own, what’s on their driving record, the year their home was built, or the type of roof they have. Without the correct information it becomes a guessing game, and that’s no way to shop for insurance. A phone quote is never guaranteed – the person on the other end can only price your insurance according to what you tell them. If you don’t know, they will make a best guess, and each person you talk to will guess differently – and this is hardly ever explained.